1. 1. Fabulous Five Packs
2. 2. Free breadsticks and soda refills in-store
3. 3. Gourmet Night
4. 4. Our rock solid Guarantee
5. 5. Free samples of beer and wine before you order
6. 6. It’s Your Day
7. 7. 19 Specialty Pizzas
8. 8. Pecorino Romano Cheese
9. 9. Repeatably Excellent Pizzas
10. 10. How we share the amazing comment card drawings from customers.

Today’s 10 Best Deals Highlight: Our Rock Solid Guarantee

Our guarantee, etched in two-inch thick sandstone, hangs structurally from the ceiling supports of our restaurants. It says, “We care a lot about every pizza we make and personally guarantee your satisfaction.”

(The period at the end is best understood when it is pronounced – it is not merely punctuation.)

What does it mean? It means that we are happy to help you discover a perfect fit, because to us, “Flying Pie customer” means a supremely satisfied customer. It is the opposite of Caveat Emptor (“let the buyer beware”). It means that we consider it to be our problem to make sure that you get an excellent value from coming to see us.

FAQ about our Guarantee:

1.       What do the crews think about having to back such a guarantee?

Part of how we thrive is our ability to attract a certain kind of amazing employee, one who is comfortable being responsible for the quality of the labor they sell us. Our collaboration allows us to create Repeatably Excellent Pizzas, which allows us to guarantee our product. From there, it isn’t all that big a leap to where we personally guarantee your satisfaction, period.

2.       Are you crazy? Nobody offers free samples of tap beers and bottles of wine!?

What is so crazy about a free sample of beer or wine, before you order? To us, it is simply another facet of our guarantee. When you visit Flying Pie, you get a refreshment you love, not just one you can live with.

3.       Would it be too extreme to come in once every week for 19 weeks to test out the 19 specialty pizzas I haven’t tried yet, always with the option of trading it in after two slices and getting my old favorite?

No, not at all! We go to considerable lengths to create a virtually risk-free environment for people to try new things. We do so because we don’t consider our pizza or beer to be our product. While our pizzas and beers are remarkable commodities, our product is “Above Zero Surprise” and we can’t imagine hitting that bell without our amazing crews and our rock solid guarantee.

4.       How can I use this guarantee to my best advantage?

Sometimes an example can be helpful: Let’s say you love the Sam I Am (#13) and wonder if you might also love the Garlic Chicken (#14). It’s fine with us if you come in and order the #14, eat a couple of slices of it and if it doesn’t do it for you, trade it in for your old reliable #12.